Error while Initializing Licensing Subsystem

Symptom: When opening the Product Planner dialog box, the following error displays: Error whilst initializing licensing subsystem. Attempting to re-initialize.

Solution

The Product Planner attempts to create a licensing connection to the main Capital system. The initialization of this is sometimes delayed and is then subject to a later attempt at re-initialization. This message indicates this situation.

If the connection cannot be obtained after this second attempt, you will see further error messages telling you to restart the application.

Parent Topic:

Troubleshooting Capital Configuration Optimizer - Product Planner

Capital Systems Integrator User Guide, 2512.2606

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